IT Service Desk
OU IT outage and alert notifications are managed through our system wide OU IT Alerts page.
To subscribe, please visit alerts.ou.edu and follow the instructions here.
Our staff offers assistance to Students, Faculty and Staff on the OUHSC campus.
You can also give us a call or visit:
- Location: Student Union, Room 105, 1106 N. Stonewall
- Phone: 405-271-2203 (Toll Free 1-888-435-7486)
- Office Hours: 8:00AM – 5:00PM, Monday - Friday
The IT Service Desk also maintains lab areas in the Student Union consisting of 18 computers from which students can access their email, the Internet or use several Microsoft Office products. For-fee printing is also available in the lab.
About Our Online Help
Information Technology provides an online knowledgebase for answering your questions about HSC Information Technology resources and services. This resource is easily accessible at http://help.ouhsc.edu/ or by clicking the “Online Help” link at the top of HSC web pages. From here you can view and search our knowledgebase to find answers to common question such as “How do I change my password?”
You can also ask questions about IT services with our easy to use web-based Inquiries & Questions form. This form is sent directly to the IT Service Desk.
The Open University of Hong Kong
IT Helpdesk/Hotline (Students)
IT Helpdesk/Hotline (Staff)
Ou It Help Desk
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Frequently Asked Questions
How to contact the University of Oklahoma it service desk?
If you are experiencing this issue, please contact the IT Service Desk at 918-660-3550, option 1 or ou.edu/tulsa/it/hel p. We apologize for any inconvenience and thank you for your patience.
What to do if you have an OU it issue?
OU IT technicians are working with the vendor to resolve this issue as quickly as possible. If you are experiencing this issue, please contact the IT Service Desk at 918-660-3550, option 1 or ou.edu/tulsa/it/hel p. We apologize for any inconvenience and thank you for your patience.
Where is the service desk at OUHSC located?
Our staff offers assistance to Students, Faculty and Staff on the OUHSC campus. Find what you are looking for in our searchable knowledgebase. You can also give us a call or visit: Location: Student Union, Room 105, 1106 N. Stonewall
When do I get a call back from the OU?
Or request a call back from one of our advisers. Our advisers are available to chat Monday to Friday 08:00 to 17:30 excluding bank holidays. If you've applied for or studied with the OU before please login to StudentHome for personalised contact options.
OU Help Desk
Having trouble logging into Webmail?
Do you get an invalid username or password error?
Solution: Check your caps lock, reset your pin, change your password, or clear your Internet browser history. Find all these solutions in the Help Documents Library.
The Banner 9 (XE) New Duo Authentication
Two-factor authentication (2FA) requires a secondary confirmation of your identity after the initial NetID login using a physical device (app, text message or phone call).
If your office telephone is incorrect, please contact [email protected] to get your office telephone number updated.
A second device is required if you access Banner via your desktop computer on the VPN.
Two-factor authentication can be enable for up to 12 hours if you check the box "Remember me for 12 hours" and use the same device and web browser.
For additional question or issues, contact [email protected]
Help desk it ou
.Dicas para ser Atendente de Help Desk - Papo Rápido - T3E36
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