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Financial Assistance

If you have questions concerning your bill please call SGMC’s Patient Financial Services and a representative will assist you.

Closed for walk-ins

Due to COVID-19, the Patient Financial Services office is currently closed for walk-ins.

Patient Financial Services
402 Woodrow Wilson Drive,
Valdosta, GA 31602
Monday – Friday
8:00am – 4:30pm

Financial Policy

The financial policy of the Hospital Authority of Valdosta and Lowndes County Georgia is designed to

  • allow anyone in need of critical care and/or emergency health care to receive such care regardless of financial status or of ability to pay, and at the same time to
  • provide financial stability to the Medical Center,
  • fairness to patients and third party payers, and to
  • ensure that all patients who are financially able to pay their bills do so in a timely manner

The Medical Center’s source of income for operating expenses is the income received from its patients; therefore, we ask for your cooperation in fulfilling your financial obligation.

If you anticipate any difficulty regarding the financing of your hospitalization, or if you would like to apply for assistance, please contact Patient Financial Services 229.333.1040.

Please download the online application below, complete it, save it and email completed application to [email protected]. Please note that you must download the application before you complete it or it will not save your information.

Application for Financial Assistance

Financial Assistance Policy
Financial Assistance Policy – Plain Language Summary
SGHS Financial Assistance Application Form
SGHS Provider List (Main, Berrien and Lanier)

In compliance with the Center for Medicare and Medicaid Services (CMS), hospital transparency guidelines, effective January 1, 2019 SGMC is providing a link below to its Chargemaster price lists. It is important to understand that the documents contain full list prices which do not account for negotiated insurance discounts, co-pays, co-insurance, and deductibles. The prices do not always reflect all costs associated with a service and a service could be represented by multiple items. Per CMS guidelines the files will be updated annually each July.
It is always recommended that you work with your scheduler to obtain the most accurate out of pocket expenses.

2020 Chargemaster
CDM Procedures
CDM Supplies
CDM Medications
CDM Alternate CPTs
Average Charge Per DRGs


COVID-19 Testing

Patients must be 13+ years old to have access to their own MyChart account.

SGMC MyChart proxy access allows parents, legal guardians, or caregivers to access a patient’s health information on the patient portal. With proxy access, parents can send messages, schedule appointments, or request medication renewals on a child’s behalf. Parents can also review information about a child’s current medications, upcoming and past appointments, and more.

A MyChart proxy needs their own MyChart account in order to view the patient’s MyChart information. Common examples of MyChart proxies:

• For young children and adolescent patients: parents or guardians

• For adult patients: spouses, adult children, or other caregivers.

1.         Login to your SGMC MyChart ( or on the MyChart mobile app)

2.         Click on Your Menu.

3.         Click the Request Access to a Minor’s Record section by scrolling down to the Sharing section or by searching for it in the search bar

4.         Fill out form and submit. Enter the information of the minor (patient), not your information.

5.         After you submit, the SGMC Medical Records team will process your request.

If you have any questions, please call (299) 433-2000 to speak with our SGMC MyChart Staff.

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COVID-19 Information

A message from local providers

A message from SGMC CEO

SGMC in the News

News and Information

Additional Resources

For in-depth information regarding the symptoms and prevention of COVID-19, please refer to the following resources:

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COVID-19 Vaccinations

Vaccination Locations

  • SGMC Smith Northview Campus, Mon-Fri: 9am-3:30pm
  • SGMC Berrien Campus, Tuesdays: 10am-3pm*
  • SGMC Lanier Campus, Thursdays: 10am-3pm*

*Pfizer vaccinations only

Eligibility is open for everyone 12 years of age and older for the COVID vaccineThose under 18 years of age will need a parent with them to give appropriate consent.

Registering online prior to your arrival will expedite your vaccination process. However, you are not required to pre-register.

If there are multiple people, please register each person individually.

Do not use the link below to schedule your second dose. Once you receive your first dose a different link will be provided to you to schedule your second vaccination.

Be sure to wear a shirt that gives access to your upper arm – and don’t forget to wear your mask.

You must receive a second dose within 21 to 28 days after the first dose for the vaccine to be effective. Without the follow-up booster, the first dose is not effective and is essentially a wasted vaccine. SGMC’s staff will assist you in scheduling your second dose appointment after you receive your first shot.

Don’t forget to sign up for the CDC’s V-safe program to track side effects.

COVID-19 Vaccination Hotline is available Monday-Friday, 10am-3pm at 229-433-1068

Thank you for choosing SGMC and your help in creating a Community of Immunity!


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