Wave Broadband Customer Service
Answers all Your Concerns
The customer always comes first in Wave’s unique corporate culture! Learn how West Coast-based Wave Broadband Customer Service serves as your lifeline.
Get solutions to your Wave phone, Wave TV, and Wave internet service-related issues, and answers to any questions you have on Wave services, billing, and availability. Here are all the channels through which you can contact Wave.
Wave Broadband Phone Number1-844-343-1375
Wave Customer Service Page
Wave has dedicated resource allocated for your assistance. This is where you can reach out for resolutions to questions and concerns regarding:
- Paying your bill
- Internet Account Manager
- Wave Phone Login
- SmartHome Login
- Change in Services
- Channel Lineups
- Technical User Guides
- Current Network Status
- Speed Test
There is also information on this page on how to transfer your Wave services to a new address if you are moving. Moreover, you can find more ways here to contact Wave Broadband Customer Service or Technical Support.
Contact Wave Customer Service
For your convenience, here is how you can easily contact Wave Broadband Customer Service.
Wave Phone Number:
Dial the Wave Broadband phone number i.e. 1-844-343-1375 to instantly speak to a Wave customer representative.
Wave Online Customer Service:
Click here to fill out a form for general Wave inquiries.
Wave Twitter Account:
Contact Wave on Twitter for any issue WaveConnects
Wave Facebook Account:
Contact Wave on Facebook or via Messenger
Across Washington, Oregon, and California there are 25 retail locations you can visit to ask any questions or make payments.
Wave Customer Service Stands Out
Every employee at Wave keeps the customer in mind while at the workplace. The company leadership consistently defends the interest of their customers in negotiations and discussions with cable networks, as well as when upgrading the Wave Internet infrastructure.
This immense Customer Service effort by Wave results in more consistent billing for you. It also means you get the maximum number of popular networks with Wave Cable TV service.
Let us see what makes Wave Broadband Customer Service unlike what competitor service providers offer.
Wave Customer Service is U.S. Based
The customer service staff at Wave is based right here in the United States. Wave’s West Coast staff understands the issues faced by customers with greater empathy. They can get things rolling towards a resolution to your issues quickly.
Around the Clock Wave Customer Service
Understandably, it costs Wave Broadband Customer Service more to have U.S.-based staff, yet you get help 24/7! An issue with Wave Broadband, or Wave Cable TV, as rare as it is, could occur outside business hours. That’s why Wave ensures you have someone to talk to at all times.
30-Day Money-Back Guarantee*
Have Wave internet service installed at your home and enjoy a trial period to test the quality of service. What could be better than a risk-free evaluation period? If for some reason you are not satisfied during this time, just return the equipment to Wave and get a pro-rated refund.*Money-Back Guarantee good for new product/services only and credited on a pro-rated basis up to the first 30 days. Wave customers must disconnect service and return all equipment in order to receive a refund on their first month of service.
Simple Wave Bill
Wave’s bill is simple, therefore easy to understand. The price is broken down into different heads for your convenience; every component of the bill is visible to you. Wave never hits you with any unreasonable charges. In addition, you always have the option of calling the support staff on the Wave Broadband phone number to ask for clarification on anything you see on the bill.
Flexible Wave Customer Service Appointments
All week, you can book two-hour service windows to make sure your issues are resolved at the earliest. This flexibility goes a long way to keeping customers happy.
Unlike traditional internet and cable providers, Wave Broadband and Wave TV service does not lock you into a contract. You can end your services at the drop of a hat. Not having an Early Termination Fee hanging over your head when you want to stop subscribing to a service is a huge blessing!
Wave is a company of its word. If they say they will send installation staff or technical support staff to your place at a particular time, and if they are late, Wave will give you $20 credit as a mark of respect for your time. This offer essentially reflects how Wave holds its customers in great esteem. The Wave Broadband customer service is the company’s pride.
Accountability for Privacy
You can contact the support staff at this Wave Broadband phone number: 1-844-343-1375
Wave pledges to always keep the customer and their opinion, the #1 priority. Wave Broadband customer service has a 24/7 U.S.-based staff to immediately come to your assistance when prompted.
Wave TV, internet, and phone services come at affordable prices. If you choose to bundle two or more Wave services, you would do away with the annoyance of dealing with multiple vendors for good. And also make real-time savings.
All your Wave phone, internet, and TV bills are presented in one bill. If you have been receiving separate bills for each of your Wave Services, contact Wave billing staff to receive a single bill.
Yes, if you aren’t satisfied with Wave Services within 30 days of the installation date, Wave will refund you a pro-rated amount for up to 30 days. Call the Wave Broadband Phone Number to ask for cancellation and refund.
However, if only your home has internet and cable TV issues, contact the Wave Customer Support and they will immediately send out technical help.
If electric power is not yet restored, don’t call the Wave customer service staff. Your services will not resume until restoration of the power supply to your home.
Unless your electric power is completely restored, you may experience fluctuating cable service and disruption in relay of picture.
Wave Broadband Problems
Are you having Wave Internet problems? If the answer is yes then report your broadband status right here. If you are experiencing a service outage in areas such as San Francisco Bay, California, Washington state, Oregon or Sacramento share your troubles with many other customers.
Main Wave Broadband problems include a total server outage leaving the internet, websites etc down. Other issues include TV not working, speeds are ultra slow, apps not downloading or opening as well as not getting the full Mbps speeds you are paying for.
Maybe you are having troubles with the phone and cable TV services, if you are please do report below your problem along with your location as this helps determine if it more of a widespread issue or location based.
Wave Broadband Status insight for Friday 15th of October 2021If Wave Broadband is down today, then reports will be found below.
Wave Broadband Problems? Share your issues with Down Today readers:
Given to you by your ISP, IP addresses consist of four sets of numeric values or octets ranging from 0 – 255, with each octet separated by a single dot.
From home computers to large organizations, any device with an Internet connection needs a public IP address. IP addresses are used as a way for devices to send data to each other. And because they’re globally unique, ensure the data reaches it’s intended target and doesn’t go to the wrong place.
Websites have IP addresses too, but they’re usually hidden behind the sites domain name. When you visit a website such as google.com, for example, the websites name gets converted to its associated IP address by DNS servers. The DNS servers then use the IP address to find the website and load the content in your browser window.
Sometimes it’s possible to visit a website using the IP address instead of the domain name. But usually, the website blocks this kind of direct access because it’s not encrypted (using https), and poses a security risk.
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